What to Expect During Your First Northeast HVAC Service Visit

Preparing for Your Home Comfort Consultation

When you schedule your first visit with Northeast Heating, Cooling and Refrigeration Co., Inc., you’re taking an important step toward optimal home comfort. Here’s what you can expect during your initial service appointment:

Before Your Appointment

• Clear access to your heating and cooling systems
• Make note of any specific concerns or unusual sounds
• Secure pets in a separate room
• Have your recent energy bills handy (if available)

During the Visit

• Our technician will arrive in a clearly marked company vehicle
• We’ll perform a thorough system inspection
• You’ll receive a detailed explanation of any issues found
• We’ll provide clear pricing for recommended services

Service Areas

We proudly serve the following Capital Region locations:

• Albany, NY
• Colonie, NY
• Loudonville, NY
• East Greenbush, NY
• Cohoes, NY
• Latham, NY

Payment and Documentation

Following your service, you’ll receive:

• Detailed service documentation
• Recommendations for future maintenance
• Clear explanation of warranty coverage
• Multiple payment options for your convenience

Remember to ask questions during your appointment – our technicians are here to help you understand your home’s HVAC systems and ensure your complete satisfaction.